Mini-Toolkit: How to tame the destructive nature of your targets

Product Description

I never realized what a can of worms target setting is until I researched the topic. I firmly believe now that targets are destructive, promote dysfunctional behaviour and will lock-in carnage into your organisation.

Targets appear to be frequently used by management who have little time to really think about the techniques that will improve performance.

In this mini-toolkit I want to set out clearly why your organisation should avoid targets and instead use goals and standards as there is a distinct difference.

I will lay bare all the myths surrounding the continued misuse of targets, the carnage in the health system through target setting and finally the ten rules if you are still compelled to use targets.