Product Description

All templates in the KPI book 4th Ed. modified to suit entities between 100-250 staff

The electronic templates include:

• Indicative KPI roll-out time frame template
• Agenda and content of a two day critical success factor workshop
• The workshop exercises
• Sphere of influence mapping template
• KPI reporting formats
• Questionnaire on employees’ view on KPIs
• Employee concerns and learning issues worksheet
• Agenda for staff roadshow to promote KPI project
• Marketing the KPI system to all employees checklist
• Half-day workshop timetable for the senior management team to sell the KPI project
• One day KPI focus group on CSFs and associated performance measures
• One day focus group agenda and timetable
• Senior management team commitment checklist
• Senior management team questionnaire
• Selecting a facilitator checklist
• KPI development strategy checklist
• KPI development strategy worksheet
• The KPI project facilitator’s role checklist
• Establishing a KPI project team checklist
• Establishing a KPI project team questionnaire
• KPI 360-degree questionnaire
• “Just do it” KPI project checklist
• “Just do it” KPI project worksheet
• Job description for the KPI team leader
• Workshop preparation checklist
• Draft of the CEO invitation to attend the two day critical success factors workshop
• Preparing a list of draft operational success factors checklist
• List of common operational success factors
• List of common outcome statements
• Agenda and timetable for a two day critical success factor workshop
• Instructions for the break out exercises in the critical success factors workshop
• A list of empty words sourced from Stacey Barr’s work
• Wording of measures exercise template
• Categorising measures template
• Proposed agenda for the staff KPI workshop
• Exercises in the staff KPI workshop
• Understanding of the organisation’s critical success factors worksheet
• Checklist to ensure you have a successful staff workshop
• Key tasks for recording performance measures
• Checking KPIs against a seven characteristics

The PowerPoint templates

• A strategy PowerPoint slide deck
• Selling the KPI project to the CEO
• Selling the KPI project to the staff in your organisation

Testimonials on the KPI book  4^th edition (Amazon)

Great, informative, and practical. It is worth much more than many available training programs on Performance and Strategy Management. Highly recommended.

I have read both the 3rd and the 4th editions of this book. Firstly, this book clearly defines what a KPI is and the myths around KPIs. Different types of measures and how to report them are clearly explained. Also, the author introduces a concept called Critical Success Factor (CSF) – what it is, why it is so important to organisations and why all KPIs should be derived from CSFs. Compared to the 4th edition (I call the 4th edition as KPI yellow bible), exercises are there on wording measures, a new chapter is introduced on measures characteristics, and I feel overall it is more organised. I strongly recommend this book to anyone interested in setting up KPIs in their organisation.