How to tame the destructive nature of your targets

Product Description

Targets appear to be frequently used by management who have little time to really think about the techniques that will improve performance.

In this working guide I want to set out clearly why your organisation should avoid targets and instead use goals and standards as there is a distinct difference.

I will lay bare all the myths surrounding the continued misuse of targets, the carnage in the health system through target setting and finally the ten rules if you are still compelled to use targets.